Dialogue system - ICS Monitoring

Dialogue system

Product vendor: ICS Monitoring - the licensee of the technology sales@icsmonitoring.online +7 4872 25 25 00

Omnichannel

Any communication channels with mutual crossings.

Humanized

Full imitation of the dialogue with a person.

Efficient

Multithreading 24/7 communication.

Omnidirectional

Dialogues initiated by either side.

Adjustability

Prepared scriptsand development of unique logics.

Business

Cost saving

Cutting operating costs of labor costs for human resources and related expenses.

Dialogs efficiency

Getting the necessary results of negotiations (dialogues) by users.

Process reliability

Reduction of the human factor and, consequently, improving reliability in negotiations and work with information.

Analytic access

Control of technology in real-time.

 

Personal approach

The functionality of bots is customizable to meet business needs.

 

Simple to start

Minimum requirements for the technical equipment for users.

 

Intelligence (virtual) technology

Digital technology for real dialogues

Technology

Multithreaded

Interaction with any opponents at the same moment in any time line.

Dialogs multiplicity

Conducting the required amount of negotiations (interactions) by users.

Processing speed

Efficiency of using, receiving / transferring and  processing the necessary information.

Control access

Real time system administration.

Easy to install

Efficiency of reconfiguration, adaptation of scripts, negotiation scripts.